Last updated: May 2026
1. Introduction
BioRecoveryPro.com (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or submit a service request.
2. Information We Collect
When you submit a service request, we collect:
- First name
- Phone number
- City or zip code
- Type of service needed
- Property type
- Urgency level
- Insurance status
We do not collect payment information directly. We do not require an email address to submit a request.
3. How We Use Your Information
We use the information you provide solely to:
- Match you with verified bio-recovery professionals in your area
- Forward your request to 1–3 matched local contractors
- Respond to enquiries you send us directly
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Who We Share Your Information With
Your service request details are shared only with verified bio-recovery contractors in our network who serve your geographic area and the service type you requested. These contractors are bound by our Contractor Agreement to use your information only to respond to your service request.
5. Data Retention
We retain service request submissions for up to 12 months for quality assurance and dispute resolution purposes. You may request deletion of your data at any time by contacting us at info@biorecoverypro.com.
6. Cookies
Our website uses standard cookies for analytics purposes (Google Analytics) to understand how visitors use our site. We do not use cookies to track you across other websites or for advertising purposes. You can disable cookies in your browser settings at any time.
7. Third-Party Services
Our website uses the following third-party services:
- Google Analytics — website traffic analysis
- WPForms — form submission processing
- Stripe — payment processing (contractor payments only)
Each of these services has their own privacy policy governing their use of your data.
8. Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of any future communications
To exercise any of these rights, contact us at info@biorecoverypro.com .
9. Children’s Privacy
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance of the updated policy.
11. Contact Us
For privacy-related questions: Email: info@biorecoverypro.com Website: biorecoverypro.com